Automatic chain drive belt drive garage door operator system.
Pro max garage door opener troubleshooting.
Genie openers apply only limited force to the garage door during closing.
Check the lock switch on the wall console.
Check the connections at the power head.
Pull emergency release cord and knob toward the motor.
You should now be able to operate the door using the genie garage door opener.
T his is a pretty uncommon problem but one that can happen after you ve first installed your garage door opener.
Genie pro max manuals manuals and user guides for genie pro max.
Check for items blocking the sensors unplug the opener and let it restart clean the sensor eyes make sure the wire connections are solid check that the sensor eyes are pointing at each other.
The door won t reach the ground if the maximum level of force is exceeding during closing.
If the door functions fine with the hardwired wall switch it s likely the battery needs replacing in the remote control or keypad.
The method to reengage the carriage depends on the model of garage door opener you own.
We have 1 genie pro max manual available for free pdf download.
See your owner s manual for more details.
How to troubleshoot a promax genie.
You may need to give the cord a slight yank to reconnect.
The sensitive electronics in the remote control or keypad can sometimes lose its programming and may need to be reset.
Try making small adjustments.
Check that the emergency release cord has not been pulled.
Make sure it s not set to lock.
Try to keep the cord as parallel to the rail of the garage door opener as possible.
To test for the cause of this problem.
This is related to the up limit switch.
Plug a lamp or other device into the power outlet.
Genie pro max owner s manual 32 pages gps ic series pmx ic b series.
It s important to get this switch at just the right distance from the motor so that the door is able to close all the way but the motor also knows to stop running.
Turn off the sure lock aka vacation mode on the wall console check if limits are properly set check the door balance condition and door spring check opening force control or force settings.
If this is the reason you will need to reengage the carriage.
Your garage door may be disconnected from the opener.